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Privacy Policy
Effective Date: 1/1/2024
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CODE Astoria is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you sign up for SMS, calls, and marketing communications, as well as when you make purchases for events.
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1. Information We Collect
When you sign up or make a purchase, we may collect the following information:
1.1. Personal Details: Name, phone number, email address, and date of birth.
1.2. Payment Information: When purchasing event tickets, VIP tables, or other services, we collect payment details, including credit/debit card information. Payment processing is handled securely by our third-party providers.
1.3. Event Preferences: Details related to your bookings, event attendance, and preferences.
1.4. Other Necessary Information: Any additional details required for reservations, event entries, or customer support.
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2. How We Use Your Information
We use your information for the following purposes:
2.1. Sending event updates, promotions, and exclusive offers via SMS, email, or phone calls.
2.2. Processing payments for tickets, reservations, and VIP packages.
2.3. Sending booking confirmations and reminders.
2.4. Responding to inquiries and providing customer support.
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3. Payment Processing & Security
3.1. We use third-party payment processors to handle transactions securely. CODE Astoria does not store your full payment details.
3.2. Payment information is encrypted and processed in compliance with industry standards.
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4. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
4.1. Service Providers: Trusted third-party vendors who assist with payment processing, SMS/email marketing, and customer management.
4.2. Legal Authorities: If required by law, court order, or to protect our rights.
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5. Your Choices & Opt-Out Options
5.1. Unsubscribe: Reply "STOP" to any SMS to opt out of text messages. You may also contact us to unsubscribe from emails or calls.
5.2. Update Information: Contact us to correct or update your personal details.
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6. Data Security
6.1. We implement security measures to protect your information from unauthorized access, fraud, or misuse.
6.2. Payment transactions are processed using encrypted, PCI-compliant systems.
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7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will take effect immediately upon posting on our website.
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8. Contact Us
For any questions regarding this Privacy Policy or your personal data, contact us at:
CODE Astoria
718-726-1600